Terms and Conditions

Access to and use of the website www.canyoningbiella.com imply acceptance of the following terms and conditions. Please read them carefully before using our services.

These terms govern the use of the website and the services offered by certified UIAGM guides, specifically the organization and booking of canyoning experiences and outdoor activities.

Services Offered
The website allows users to:

• Request information

• Book guided activities

• Access informational content and photos related to the activity

Booking Methods
Bookings can be made via online form, email, or WhatsApp. Confirmation is subject to availability and may require a deposit.

Prices and Payments
Prices are listed in euros and include VAT, unless otherwise specified. Accepted payment methods will be communicated upon booking confirmation.

Cancellations and Refunds
Customer cancellations must be communicated at least 48 hours in advance.
In case of bad weather or unsafe conditions, the organization reserves the right to cancel or postpone the activity, offering either a refund or a voucher.

Liability
Participation in activities requires a minimum level of physical fitness and the conscious acceptance of risks.
The organization is not responsible for injuries caused by behavior that does not comply with the guide's instructions.

User Obligations
The user agrees to provide truthful information, follow the staff's guidance, and carefully read any safety notices.

Intellectual Property
Texts, images, and content on the website are protected by copyright. Unauthorized reproduction or use is prohibited.

Personal Data Processing
Data is processed as specified in our Privacy Policy.

Changes to Terms and Conditions
Canyoning Biella reserves the right to modify these Terms and Conditions at any time. Updates will be published on the website and take immediate effect.

Applicable Law
These conditions are governed by Italian law. For any disputes, the competent court is the Court of Biella.

Contact
For any communication regarding the Terms and Conditions, please contact us via email: info@canyoningbiella.com